If the status in a game test does not update, even though you have completed the step, please contact our support.

For this, you can click directly on the support window or send an email to [email protected].

Please include in your ticket which task it is, what step you have done, and also send us a screenshot that shows your progress.

Please pay attention to the following:

• Wait to continue playing until the issue is resolved.

• Contact us immediately if a step does not update.

• Please do not write to us after you have completed several steps that have not updated.

If you have any questions about this, we are always here for you!