If you start a game test and have already completed one of the tasks, you can immediately check if the status has updated on Rewards.

If the status does not update, the following errors may have occurred:

•Tracking is not working properly because you have not confirmed it (iOS only)
•You have already installed the game once before

•You have installed the game multiple times by deleting and reinstalling it
•You have not installed the game via our link

•You are not in the required geographical location or are using a VPN
​•You exceeded the day limit
•You have played the game on several different devices

•You have not played the game on mobile. The game tests are not designed for tablets/iPads.

If you have any further questions on this topic, please contact the Rewards support team at any time.